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Crowd Safety Symposium 2019 -- San Francisco, CA

  • Moscone Convention Center 747 Howard St San Francisco, CA 94103 (map)

Festivals, concerts, conferences, graduations, and athletic events all share one common characteristic – they all feature crowds. If your work involves planning to accommodate large groups of people, you need to know how to plan to mitigate these risks and keep your crowds safe. The course aims to provide an understanding of the four aspects of basic crowd safety and to provide techniques to plan and manage safe pedestrian flows in crowded places during all phases of an event including emergencies.


By the end of the workshop you should be able to:

• Understand the main risks in managing crowds.
• Understand the differences between crowd management and crowd control.
• Describe the phases of crowds and their psychology.
• Conduct calculations for flow rates and density for people in crowded places.
• Identify crowd behaviors in emergency situations and how to manage them.
• Understand how to use non-computer models to plan for crowds.
• Understand human behaviors that affect crowds: Route modeling, Normalcy Bias, Dread Theory, De-individuation and the RAS.


Registration for each workshop is $235 for ESA members/$260 for non-members. Capacity for each training is extremely limited to ensure an optimal learning experience, so interested persons are encouraged to register early.


“Eric went above and beyond with the information. With all the Special Events we approve in the City of Los Angeles his teaching will certainly be used where needed during the approval process.”
Chief John Benn, Los Angeles Fire Department

“This was a fantastic event. I’m taking a lot of what I learned and applying it immediately to my future events. I only hope you all keep doing this so more people can benefit.”
Mike Hanley, Festival Director

“I have been a road security guy since 1992. I started like most as personal protection and moved into security management , and quite frankly have all but given up on the industry . I feel rejuvenated . Eric and this Symposium was amazing.”
Steve 'Sully' Sullivan, Security Director

Later Event: March 21
Severe Weather Summit 2019