The City of Frisco officials say they will explore possible changes at The Star following concertgoers' complaints about overcrowding at the Ford Center.
Fans at the Bob Seger concert shared photos showing concourses packed with people. Some told NBC 5 the crowd was moving slowly, prompting concern about how quickly people would be able to exit in an emergency.
On Monday, a spokesperson for the City of Frisco said the Ford Center does have an evacuation plan that would get people out more quickly in the case of emergencies.
The city said it recognizes that non-emergency exit plans following concerts and other special events can be improved.