The organisers of Ed Sheeran's Roundhay Park gigs have explained that poor weather and shuttle bus problems led to issues with event management on Friday night.
Some ticket-holders missed the support acts after they spent several hours in the queue for the shuttle buses from the city centre, while other complained of long waits to access and leave the concert site because of inadequate crowd management at the gates.
Kirstine Stones Tweeted: "Ed and Lewis Capaldi were both fantastic, everything else absolutely rubbish. Thousands of people trying to get and they are sharing one card reading machine between three lines? And as for exit, disgrace. Organisers should be ashamed."
Another Twitter user, Rob Gillum, added: "Ed Sheeran was amazing last night but health and safety in the park was atrocious and crowd management at the exits terrible."